TERMS OF SERVICE FOR HOME OWNERS

Reno Leads, LLC dba KGRcontractors.com/kgrcontractors.mobi

contact@KGRcontractors.com

This Web site and KGRcontractors.com (hereinafter “We”,”Us”, “Our”) services are offered to You, conditioned on Your acceptance without modification, of the following terms, conditions, and notices contained in this agreement (the “Terms and Conditions”). By clicking the “submit requirements” button on Our web site or by submission of service requests via telephone, You hereby agree to the terms and conditions of this Terms of Service (hereinafter “Agreement”) which, along with the consideration of the mutual promises You and We make to each other, then becomes a binding contract between You and Us. If You have any questions regarding these Terms & Conditions, You may contact Us at www.KGRcontractors.com.

This Agreement is effective as of June 11, 2013. We reserve the right to revise this policy from time to time without prior notice. You will be notified of any material changes in Our Privacy Policy either by email or by a conspicuous posting on Our web site.

INTRODUCTION Upon Your registration, You may choose Your own password or KGRcontractors.com will assign You a password to access the KGRcontractors.com services through the KGRcontractors.com Web site.

KGRcontractors.com SERVICES. At KGRcontractors.com We are committed to making Your total KGRcontractors.com experience a positive one. Upon entering Your information and the request for which You would like a Service Professional, We match You with professionals who may be interested in fulfilling Your service.

However, We do not guarantee that We will be able to match Your service needs with a Service Professional or that there are Service Professionals in Your area that are either capable or willing to complete Your service needs. Although We take certain steps to examine the credentials of Our listed Service Professionals, We make no guarantees or representations regarding the skills or representations of such Service Professional or the quality of the job that they may perform for You if You elect to retain their services. KGRcontractors.com may inform You of certain offers or discounts provided by a Service Professional. Such offers or discounts are made solely by the Service Professional, and KGRcontractors.com does not guarantee or warrant the pricing or discounts that a Service Professional may offer You. Any quotes provided by Service Professionals via the KGRcontractors.com website are not contractually binding offers, are for informational purposes only, and cannot be accepted on or via the KGRcontractors.com website. No contractual arrangement is created based upon the quotes provided to You from Service Professionals (or Your scheduling of an appointment with a Service Professional) via the KGRcontractors.com website. To contract with a Service Professional, You must work directly with the Service Professional. KGRcontractors.com does not endorse or recommend the services of any particular Service Professional. It is entirely up to You to enter into a direct contract or otherwise reach agreement with a Service Professional, and We do not guarantee or warrant their performance on the job or the outcome or quality of the services performed. The Service Professionals are not employees or agents of KGRcontractors.com, nor is KGRcontractors.com an agent of the Service Professionals. KGRcontractors.com does not perform, and is not responsible for, any of the services requested by You in Your service request. Your rights under contracts You enter into with Service Professionals are governed by the terms of such contracts and by applicable federal, state, provincial and local laws. Should You have a dispute with any Service Professional, You must address such dispute with the Service Professional directly, AND YOU HEREBY AGREE TO RELEASE KGRcontractors.com (AND OUR OFFICERS, DIRECTORS, AFFILIATES, EMPLOYEES AND AGENTS) AND ANY OTHER PERSON, FIRM, OR ENTITY (INCLUDING OUR BUSINESS PARTNERS SUCH AS A PRODUCT MANUFACTURER OR SUPPLIER WHO MAY EMPLOY THE KGRcontractors.com MATCHING UTILITY) FROM ANY DAMAGES OR CLAIMS (INCLUDING CONSEQUENTIAL AND INCIDENTAL DAMAGES) OF EVERY KIND OR NATURE, SUSPECTED AND UNSUSPECTED, KNOWN AND UNKNOWN, AND DISCLOSED OR UNDISCLOSED, ARISING OUT OF OR IN ANY WAY CONNECTED WITH SUCH DISPUTES AND YOUR DEALINGS WITH SERVICE PROFESSIONALS.

INFORMATION YOU PROVIDE TO US. Upon using the KGRcontractors.com services, You will be prompted to disclose certain information about Yourself and Your service requirements, and You will be able to store information, such as home services records, on Our Web site. Some of this information will be sent to Service Professionals who will need this information to respond to You or to other persons or entities in connection with Our business. By providing this information to Us, or by submitting a service request, You are requesting, and You expressly consent to being contacted by Us and by Our Service Professionals and providers via phone, fax, email, mail or other reasonable means, at any of Your contact numbers or addresses, even if You are listed on any federal, state, provincial or other applicable “Do Not Call” list, in order that We may provide the services set forth on Our site, to service Your account, to reasonably address matters pertaining to Your account or for other purposes reasonably related to Your service request and Our business, including marketing related emails. For complete details on Our use of Your information, please see Our privacy statement. You agree that by completing a service request, You are entering into a business relationship with KGRcontractors.com and its partners and thus agree to be contacted by KGRcontractors.com or its partners. You promise that all information You provide will be accurate, current and truthful to the best of Your knowledge. If You provide any information that is untrue, not current or incomplete, or KGRcontractors.com has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, KGRcontractors.com has the right to refuse any current or future use of the KGRcontractors.com services (or any portion thereof) by You. You are responsible for any use of the KGRcontractors.com services by persons to whom You intentionally or negligently allow access to Your password.

CALL RECORDING. You acknowledge and agree that KGRcontractors.com may monitor or record any telephone calls between You and KGRcontractors.com.

YOUR USE OF THE KGRcontractors.com SERVICES. You acknowledge and agree that Your use of the KGRcontractors.com services is for Your personal use and not for advertising purposes. You may not use the KGRcontractors.com website or services to recreate or compete with the KGRcontractors.com services, to solicit or harass KGRcontractors.com Service Professionals, or for any other purpose not contemplated herein. You agree that all of the content and information posted on the KGRcontractors.com Web site, including but not limited to Service Professional profiles or screening information, is the sole and exclusive property of KGRcontractors.com, and that You have no right to reproduce, post, publish, or otherwise use such information other than for Your personal use relating to Your service request. You acknowledge that a violation of the foregoing could result in significant damages, and You agree that You are liable to KGRcontractors.com for any such damages, and will indemnify KGRcontractors.com in the event of any third party claims against KGRcontractors.com based on or arising from Your violation of the foregoing. We reserve the right to revoke Your access to the KGRcontractors.com Web site and services at any time for any reason or for no reason. All information about Service Professionals is confidential and for Your personal use only. If it is determined or suspected by KGRcontractors.com in its sole discretion that You are misusing or attempting to misuse or circumvent the KGRcontractors.com services or system, or are using or attempting to use them for any inappropriate or non-personal purposes, including but not limited to activities such as hacking, infiltrating, fraud, advertising, jamming or spamming, KGRcontractors.com reserves the right, in its sole discretion, to immediately terminate Your access without notice and to initiate without notice appropriate legal actions or proceedings, to seek appropriate remedies or damages, including but not limited to lost revenue, repairs, legal fees, costs and expenses, and to seek injunctions or other equitable remedies.

TO KNOWINGLY INPUT FALSE INFORMATION, INCLUDING BUT NOT LIMITED TO NAME, PHONE NUMBER, ADDRESS OR E-MAIL ADDRESS IS A VERY SERIOUS AND FRAUDULENT MATTER THAT COULD RESULT IN SIGNIFICANT COSTS AND DAMAGES INCLUDING INVASION OF PRIVACY RIGHTS, TO KGRCONTRACTORS.COM AND ITS SERVICE PROFESSIONAL PARTNERS, AND TO CONSUMERS, AS WELL AS THE LOSS OF TIME, EFFORT AND EXPENSE RESPONDING TO AND PURSUING SUCH FALSE INFORMATION AND REQUEST, AND FURTHER, COULD RESULT IN REGULATORY FINES AND PENALTIES. ACCORDINGLY, IF YOU KNOWINGLY INPUT FALSE INFORMATION IN A SERVICE REQUEST, INCLUDING BUT NOT LIMITED TO SOME ONE ELSE’S NAME, E-MAIL ADDRESS, PHYSICAL ADDRESS OR PHONE NUMBER OR A RANDOM OR MADE UP NAME, ADDRESS, E-MAIL OR PHONE NUMBER YOU AGREE TO FULLY INDEMNIFY AND BE LIABLE TO KGRCONTRACTORS.COM AND EACH KGRCONTRACTORS.COM SERVICE PROVIDER WHO ACCEPTS SUCH SERVICE REQUESTS, FOR THE GREATER OF: (1) A MINIMUM AMOUNT OF $11,000 TO EACH OF KGRCONTRACTORS.COM AND EACH OF THE AFFECTED SERVICE PROFESSIONALS AND FOR EACH OF THE ACTUAL PERSON(S) AFFECTED BY ANY OF THE IMPROPER, INCORRECT OR FRAUDULENT INFORMATION YOU ENTER (FOR EXAMPLE THE ACTUAL OWNER OF THE E-MAIL ADDRESS OR PHONE NUMBER, ETC.), PER IMPROPER SUBMISSION, PLUS ANY ATTORNEYS FEES COSTS AND EXPENSE RELATING THERETO, IF APPLICABLE, OR (2) THE ACTUAL DAMAGES, DIRECT, PUNITIVE AND CONSEQUENTIAL, AND ANY REGULATORY OR JUDICIAL FINES OR PENALTIES THAT MAY ARISE FROM SUCH INTENTIONAL, MISLEADING, HARMFUL AND FRAUDULENT ACTIVITY, PLUS REASONABLE LEGAL FEES, COST AND EXPENSES RELATING THERETO, WHICH EVER IS GREATER.

LINKS TO THIRD PARTY SITES. The links in the KGRcontractors.com Web site will let You leave KGRcontractors.com’s Web site. The linked sites are not under the control of KGRcontractors.com and KGRcontractors.com is not responsible for the contents or functionality of any linked site or any link contained in a linked site, or any changes or updates to such sites. Your use of such third party linked sites is governed by the terms and conditions, and privacy policies, of such linked sites. KGRcontractors.com is not responsible for webcasting or any other form of transmission received from any linked site. KGRcontractors.com is providing these links to You only as a convenience, and the inclusion of any link does not imply endorsement by KGRcontractors.com of the site.

DISCLAIMER: KGRCONTRACTORS.COM EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED RELATING TO THE PRESCREENING PROCESS, CRITERIA, PROCEDURES, OR INFORMATION OBTAINED OR PRESENTED IN THE PRESCREENING PROCESS OR DISCLOSURES INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR USE, OR THAT THE SCREENING OR VERIFICATION PROCEDURES OR STANDARDS ARE SUFFICIENT OR THAT THE INFORMATION RECEIVED IN THESE SCREENING OR VERIFICATION PROCEDURES IS ACCURATE, TIMELY OR ERROR FREE.

POSTING RATINGS & REVIEWS ON KGRCONTRACTORS.COM.COM

KGRcontractors.com reserves the right, but not the obligation, to refuse to post or to remove any Review if KGRcontractors.com determines (in its sole discretion) that it contains or features any of the following

Offensive, harmful or abusive language, including without limitation: expletives, profanities, obscenities, harassment, vulgarities, sexually explicit language and hate speech (e.g., racist/discriminatory speech.)

References to illegal activity.

Reviews that do not address the goods and services of the business or reviews with no qualitative value (e.g., “work has not started yet”).

Language that violates the standards of good taste or the standards of this Site.

Comments concerning a different Service Professional.

Information not related to work requested in the service request.

Statements that are or appear to be false.

Comments that disparage KGRcontractors.com.

ARTICLES AND OTHER CONTENT. KGRcontractors.com provides certain content relating to home improvement, repair, maintenance (“Articles”), on the KGRcontractors.com website, and via mobile applications owned and operated by KGRcontractors.com. Such Articles are provided “As-Is”, without any warranties or representations, and You assume all liability and responsibility for Your use of such Articles. You understand and agree that the Articles do not provide advice, and that such Articles are no substitute for the advice of a professional.

INDEMNIFICATION. YOU AGREE TO INDEMNIFY KGRCONTRACTORS.COM, AND ITS SUBSIDIARIES, AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, CO-BRANDERS, AND OTHER PARTNERS AND HOLD THEM EACH HARMLESS FROM ANY AND ALL CLAIMS OR DEMANDS, INCLUDING ATTORNEY’S FEES, MADE BY ANY THIRD PARTY DUE TO OR ARISING FROM YOUR USE OF THE KGRCONTRACTORS.COM SERVICES OR IN CONNECTION WITH THE KGRCONTRACTORS.COM WEB SITE OR YOUR VIOLATION OF THESE TERMS AND CONDITIONS, OR ARISING FROM YOUR VIOLATION OF ANY RIGHTS OF A THIRD PARTY.

GENERAL PROVISIONS. YOU ACKNOWLEDGE AND AGREE THAT THE KGRCONTRACTORS.COM SERVICES ARE PROVIDED TO YOU ON AN “AS IS” BASIS WITHOUT ANY WARRANTY WHATSOEVER, AND YOUR SOLE AND EXCLUSIVE REMEDY, AND KGRCONTRACTORS.COM’S SOLE OBLIGATION TO YOU OR ANY THIRD PARTY FOR ANY CLAIM ARISING OUT OF YOUR USE OF THE KGRCONTRACTORS.COM SERVICES OR THE KGRCONTRACTORS.COM WEB SITE, IS THAT YOU ARE FREE TO DISCONTINUE YOUR USE OF THE KGRCONTRACTORS.COM SERVICES OR THE KGRCONTRACTORS.COM WEB SITE AT ANY TIME. EXCEPT AS EXPRESSLY SET FORTH HEREIN, KGRCONTRACTORS.COM EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND YOU AGREE THAT KGRCONTRACTORS.COM SHALL HAVE NO LIABILITY FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT), EXEMPLARY OR PUNITIVE DAMAGES (EVEN IF KGRCONTRACTORS.COM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES) ARISING OUT OF THIS AGREEMENT OR ANY CONSEQUENCES WHICH FLOW FROM IT. SOME STATES AND PROVINCES DO NOT ALLOW LIMITATIONS ON OR EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES. IN SUCH STATES AND PROVINCES, THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU. THE TERMS AND CONDITIONS WILL INURE TO THE BENEFIT OF KGRCONTRACTORS.COM’S SUCCESSORS, ASSIGNS AND LICENSEES.

If any provision, or portion thereof, of this Agreement is held by a court of competent jurisdiction to be invalid under any applicable statute or rule of law, the parties agree that such invalidity shall not affect the validity of the remaining portions of the Agreement and further agree to substitute for the invalid provision a valid provision which most closely approximates the intent and economic effect of the invalid provisions.

The failure of KGRcontractors.com to exercise or enforce any right or provision of the Terms and Conditions shall not constitute a waiver of such right or provision. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the KGRcontractors.com services or the Terms and Conditions must be filed within one (1) year after such claim or cause of action arose or be forever barred. The section titles in the Terms and Conditions are for convenience only and have no legal or contractual effect.

In the event of a dispute, You agree to attempt to resolve the dispute by contacting contact@KGRcontractors.com prior to taking any other action. Failure to contact Us to attempt a dispute resolution prior to taking any other action will result in a breach of this Agreement by You. You hereby waive any right to a trial by jury in the event of any controversy or claim relating to this Agreement. This Agreement and Your use of Our web site are governed by the laws of the State of Ohio, and the courts of general jurisdiction located within Summit County, OH which will have exclusive jurisdiction over any and all disputes arising out of, relating to, or concerning this Agreement or any other controversy between You and Us.

These Terms and Conditions constitute the entire agreement between You and KGRcontractors.com and supersede all oral and written negotiations or representations of the parties with respect to the subject matter hereof.